Telus Communications

Yes, really, they don't have a phone number. Think.

A telephone company without a phone number.

They do have on-line self-help where you act as your own customer service representative. I've never received a bill.

I don't know where the charges come from, and recently I was charged for roaming in Costa Rica. The only reason I know about that is that they texted me.

They Will not connect me to a representative after I have tried on line to get a long distance plan and did not succeed

Things got sorted and finished with a relived state of mind.

who I talked to was very help full and easy to understand..

I was charged $330 and an extra $330 on my January bill. This is a huge mistake on your part! My January bill should be $130 at the most.

My device has not been paid off since November 18, 2024 and this is unacceptable. I have made several payments to keep my account at a balance of $450 from October to November, to pay off my device at contract completion on November 18. However, Telus continues taking my monthly charge from the $450 credit I deliberately made to pay off the device by November 18, 2024, as per the end of my contract.

First I don't like to be referred to by *** customer . Period.

I'M still waiting for my red tablet that should of been

Ship out.

Also my billing is at a.credit of, $ 266. Is this true

Tech. person has come this morning to set a home phone, he is

Out looking for something, hope he comes back.

Well I have had nothing but problems dealing with Telus. From camera mixup to wrong dates to getting a bill for installation that was waved.

Trying to call to sort out the bill that was a 45 min wait... my time is valuable as well so I hung up. I also got a bill for the first month that was suppose to be free. Lol cameras arrived on the 19th of Dec and I have a bill for my first month today is the 8th of January.

Good grief. Would I recommend you nope Koodoo is Great.

Cant talk to anyone . Because your cell service is horrible !!!

We just cant hear each other, had to stop the call and dial over and over . Fido was amazing! Do smth with your lines . And post the customer service phone in google , without asking about the email info .

We agreed to switch home internet as well , but now I dont want. Also take away 100 simbol request .

I am very disaponted with you . It was wrong decision to leave Fido

I travelled outside the country and deactivated my number

But now am back and want to reactivate my number . Please help me out

Thank you

I can not get in to my account because for some reason it seems to be SECURITY LOCKED even though I pay more than their *** bill every month! Rick.

With Postal strike now, where to return equipment? Their only answer is to call customer service...after hours of being on the phone, get rid of chat line and put a human that can answer questions and improve Customer Service which is terribly lacking.!!!

My TV is not working. I've followed all the instructions 8 times, etc.

Still not working. Tried to call technical support and was on hold for 2 hours.

I finally hung up. Ridiculous!

Pathetic and very useless in every way just like Telus in general I just went into 1 of your useless stores to get my phone changed over to a new contract and it showed me how much more useless your provider is Im disappointed with the pathetic service you have at your stores and will recommend to everyone I know to leav your service because of how pathetic it is in every way

Horrible wait times and because of this we are seriously considering switching providers. The gentleman who eventually helped us was great but it took over a day of trying to get through to get any help.

Plus, we were not impressed on getting disconnected by Telus twice. Very poor customer service.