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Telus Communications - Shaw is way better than these idiots

I haven’t had good internet since I got them, and they’re all retards at Telus
#1423366
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NOT A HAPPY CUSTOMER !!!!!!!!!!!! I LIVE IN MURRAYVILLE / LANGLEY OVER A YEAR NOW AND I STILL HAVE ISSUES WITH TELUS TV KEEPS LOSING SIGNALS AND MANY TECHNICANS HAVE COME BY AND SO FAR NO LUCK IN FIXING OUR LOST SIGNAL ON TV TELUS PROVIDES A SERVICE AND BILLS ME FOR...
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1.0
#1403776
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Telus Communications - Balance?

Switched cell phone provider 2 months ago because I was not happy with the offers from Telus. Today received an email that I owe them 6.00 and they are sending my account to their collection agency. I never received a phone call or text message from them in 2 months and all of a sudden I owe them 6.00. Very unprofessional o send an email threatening someone without even trying to contact them before. Terrible company. Never recommending this company to anyone
2.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
#1392034
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I spent over 15 hours and speaking to five different Representatives trying to switch over to corporate account and renew a 2-year contract with Telus Mobility I went into the corporate office and it took about 3 weeks for me to get it resolved when it finally was...
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1.0
#1388861
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I have been a customer of Telus for as long as they've been in business many years now. I am appalled and shocked at the ridiculous department they call customer service. I myself have been in the sales and customer service industry for over 20years and am aware that...
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1.7
#1372228
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Cancelled my home services a couple of months ago, now they are claiming I owe them $500 because didn't return the equipment. I did return all of the equipment via Canada Post over a month ago. I reason I did cancel is because of their horrible service, brutal website...
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#1370248
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I have been a Telus customer for the past 30 years, so when I needed to upgrade my phone I did some comparative research before going into the Telus store in the Mississauga Heartland area (5840 Mavis Rd #2, Mississauga, ON L5V 3B7) on Mon., Sept. 24, 2018 at 12:30pm....
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3.0
I liked
  • Extremely unsatisfied and pissed off
#1367250
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I called to inform Telus my brother passed away. To be nice I offered to pay his last month bill. I was told I also needed to pay a month in advance if I wanted to cancel the account and they would refund me personally as I was paying on my credit card. They decided to...
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1.0
#1359765
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TELUS NEVER HAD CHANGED THEY HERE TO SHOW SOME SHINY THINGS GOT YOU TIED THEN NEVER CARE IF YOU WANT TO LEAVE PAY PENALTY AND GO THAT'S WHAT THEY WANT MONEY WITHOUT SERVICE MY SHAW WAS FASTER THAN THIS FIBER BUT THEY NEVER AVAILABLE TO TACKLE I M TRYING TO CONTACT THRU...
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#1348355
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Contact Telus Communications

Mailing Address:
TELUS Client Care
PO Box 7575
Vancouver, British Columbia V6B 8N9
Canada
Phone:
(888) 811-2323
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Telus Communications Products and Services

Had my new optical box installed yesterday after the tech spent 5 hours installing the stupid box, and then the whole system failed a few hours later, so I called them and put on hold for 30 min and talked with agent for an hour and a half and couldn’t resolve the...
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1.0
#1344868
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